play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 9402012091
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. You'll then receive an OTP to verify your identity, which will securely log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To send an OTP, check your internet connection for a strong signal first. If you still don't receive the OTP after clicking "send," wait for the designated time to elapse. If you encounter issues, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and play without any problems. This will ensure you have access to the latest features and improvements.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. You cannot withdraw bonus funds collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all your Know Your Customer (KYC) details in the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, in some cases, payment delays can occur, requiring a wait of up to 24 hours. This delay can be frustrating, but it is essential to note that it is not a standard processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly interface ensures a seamless navigation experience, allowing you to dive right into the action with ease. We prioritize your safety and convenience by providing a range of deposit and withdrawal methods, including credit/debit cards, electronic wallets, and cryptocurrencies. Our advanced encryption technology safeguards your personal and financial information, providing an additional layer of security for your transactions. With our intuitive interface and robust security measures, you can focus on what matters most - enjoying the benefits and features of our platform without worrying about the safety of your data.
Our platform provides a range of secure and uninterrupted deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, ensuring that your transactions are fast, secure, and convenient. With a wide variety of options available, you can easily manage your financial transactions without any interruptions or delays. In addition, our cutting-edge security protocols safeguard the privacy and protection of your personal information. We employ the latest encryption technologies and follow strict security standards to prevent unauthorized access to your account and transactions. This means that your sensitive data is fully protected, giving you peace of mind and confidence in using our platform. Our commitment to security and convenience has been designed to provide a seamless and hassle-free experience for our users. Whether you're depositing funds, withdrawing winnings, or simply managing your account, our platform is designed to make it easy and efficient. With our robust security measures and extensive deposit and withdrawal options, you can focus on what matters most – enjoying the benefits of our platform.